Refund policy

 

Return & Refund Policy

At HypeCart, customer satisfaction is our priority. We want you to have the best shopping experience with us. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

✅ Returns are accepted within 7 days of receiving your order.
✅ The product must be unused, unopened, and in its original packaging.
✅ Items that are damaged, used, or missing original packaging may not be eligible for return.
✅ Customers must contact our support team before sending any product back.

Refund Policy

💳 Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

✅ Approved refunds will be processed through the available payment method.
✅ Refund processing time may vary depending on your bank or payment provider.
✅ Shipping charges are non-refundable unless the item received was damaged or incorrect.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear pictures or videos of the item. Our team will assist you with a replacement or refund.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order. Once the order has been shipped, cancellation requests cannot be accepted.

Contact Us

For return or refund assistance, please contact our customer support team. We will do our best to resolve your issue quickly and provide the best possible solution.

Thank you for choosing HypeCart ❤️